Adding users to Trimble License Manager

The fastest way to add several users at once is from the Users page. Click and select Users.

  • To import the users assigned to a Trimble Connect project, click IMPORT USERS and then select From Trimble Connect. Select the region and project. The user records that will be imported are shown. Click IMPORT USERS.
  • To import a list of users, click IMPORT USERS and then select From a list. Select the CSV file containing the list. You can create your own list in a text editor, using the format: <First name, Last name, Email address>.
  • To create a single user at a time, click CREATE USER, enter the user details and then click CREATE USER.

    You can also add new users one at a time from the Licenses tab. Click in any product tile or to add a new user to an On Demand account, click ADD NAMED USERS and then select New User.

When a license is assigned, or when a user is added to an On Demand account, the user receives a Welcome email from Trimble with instructions on how to get started. The email includes a link for creating a Trimble Identity account, if they do not already have one. If the user already has a Trimble Identity for the email address recorded for them in Trimble License Manager, they can sign in to the software on their device and use it immediately.

If a team member does not receive a Welcome email, there is a chance that the message was interrupted by a spam filter. To troubleshoot the issue, assign yourself a license to a subscription to check that the email is coming through. If it is lost, ensure that emails being sent from the domain "@trimble.com" are whitelisted by your email administrator. If you are still having issues, contact your Trimble distributor.