Unexpected error when starting POSPac

Problem

One of the following problems occurs:

• Unexpected error when starting POSPac MMS every time. After pressing OK, it seems to operate as normal. Uninstalling and reinstalling the software doesn’t help.
• Cannot import POS or base files.

Solution

This error is from the Date and Time formats setting on your computer. Please compare and configure the settings to the one attached:

Most importantly, the decimal limiter should be set to a period (or full stop) ".", not a comma ",".

Problem Details

Should not be the case with the newer POSPac version.

The Region and Language Format setting on the Windows operating system should be set to English (United States).

The problem might arise if a previous project was processed with a comma delimiter "," and then later (probably after a POSPac software-update) processed with a period "." as the delimiter.

Related Products

POSPac MMS

Support Reference

None

Last modified

September 2020