Cannot export panoramic images from TBC

Problem

When you try to export mobile mapping runs to one of the supported mobile mapping formats, everything exports fine except the panoramic images. The photo position file (CSV, LST, ...) is generated but not the JPG files. You may also notice the following:

  • The export folder contains log files (one per stream file, named like the stream files, e.g. 17500256_20200301_210820-000000.log, containing error messages) instead of JPG files.

  • TMP files are being generated during the export.

Solution

  • Start TBC as an Administrator.

  • Make sure that the mission folder path does not contain any special characters.

Problem Details

This issue occurs with TBC 5.40 and 5.50.

Related Products

Trimble Business Center (TBC)

Support Reference

00476900, 00486003