TBC crashes when using Remote Desktop Protocol
Problem
TBC might crash unexpectedly if workstation is accessed through the Remote Desktop Protocol. Issue occurs especially if a user logs in and out while the processing is ongoing.
Solution
Switch the TBC Graphics Display Driver from DirectX11 to OpenGL2. This can be done via Options -> Display -> Advanced -> Check "Override automatic detection" and choose OpenGL2.
Problem Details
This is caused by a problem between Remote Desktop Protocol and DirectX11.
Related Products
Trimble Business Center (TBC)
Support Reference
00524072
Last modified
September 2020