Exception while trying to upgrade a license

Problem

You try to activate a 19-digit code, and receive an error saying:

Exception of type ‘Trimble.Vce.UI.BaseCommands.LicenseManager.ActivationApiException’ was thrown.

Solution

  • Click Upgrade again (sometimes this is a random error).
  • Make sure the computer is connected to the Internet while activating, or proceed to offline activation.

Problem Details

Possibly due to issues reaching the Trimblelicensing server.

  • https://updates.t-iserv.com (port 443)
  • http://trl.trimble.com (port 80)

Related Products

Trimble Business Center

Support Reference

None

Last modified

September 2020