ArcGIS plugin for Flash viewer: Missing measurements

Problem

There are missing measurements when extracting from the ArcGIS Plugin version 17.

Solution

A corrupted webclient_api.swf file in the plugin installer caused this problem. It is solved in version 18 and later of the plugin.

If version 17 must be used:

1. Request a new .swf file from Imaging support.
2. Place the new .swf file in the following path of the ArcGIS installation folder: C:\Program Files (x86)\ArcGIS\Desktop10.X\bin.

3. Restart ArcMap and the plugin. You should now be able to see values displayed after measurements:

   

If the software crashes after the .swf file replacement, then remove the cache from your system. To clear the cache, right-click in the Mobile Mapping window, select Global Settings and click Delete All, and then restart the ArcGIS Plugin.

Problem Details

The new plugin installers can be downloaded from https://orbitgt.com/3dm-plugin/#download.

Related Products

Trimble MX Publisher, Trimble MX software

Support Reference

00352701

Last modified

September 2020